FAQ

How do I know the size I need?

You may measure your own nail and find your size from our picture guide. You can refer to our Sizing Guide Page

How long do the nails stay on?

Wear time depends on how well you prep your natural nails before application, how rough you are on your hands and your choice of adhesive. With nails tabs you can wear them for a few days or even a few hours if you're wearing them for a special occasion. With nail glue, for about 1 to 3 weeks. We include detailed instructions with every order.

What if I ordered the wrong nail sizes?

All orders are handmade therefore we do not accept returns and can not be held responsible for a customer ordering the wrong size. 

What's your process time?

All nails are 100% custom, order to made! our normal process time is 1-2 weeks. 

Are the nails reusable?

Yes. The use of nail tabs will make the nails reusable.

For those that prefer nail glue, I would suggest purchasing an inexpensive electric nail file. It'll gently buff away any built up glue on the back of the nails and give you many more wears.

Can I cancel my order? 

Cancellations are only allowed within the first 24 hrs after purchase. We do not accept exchanges or returns because of the handmade nature of the product. 

Do you offer custom designs?

Yes! If you have something in mind or would like us to recreate a design go ahead and select our "Contact Us " section and we will reach out to you. 

*IMPORTANT* We do not recreate press on nail designs from other sellers.

What comes with my nail purchase?

 All nail set purchases come with a prep kit (a mini nail file, a nail buffer, a wooden stick, an alcohol wipe,1 nail glue, 1 sheet of nail adhesive tab), a storage box and detailed instructions on how to apply your press on nails. 

Can I make changes to a design?

Yes, all sets are made to order and may be customized to your liking. If you prefer a different color, matte or glossy finish, shorter length or small design changes simply make a note in the special requests. For bigger changes that include adding on more or changing crystals please contact us first to approve changes or invoice your for a custom order. 

**Color and Finish disclaimer**

Color: There may be slight variations in color to the photos in the listing due to lighting, skin tone, different gel batches from the manufacturer, etc. 

Finish: For sets that have a "Shiny" or "Matte" option; if you do not select one of the two options then we will default to the finish in the photo for the listing.